Privacy Policy

Privacy Policy

Effective Date: January 15, 2026

UPA Agency (“we,” “our,” or “us”) operates web and mobile applications designed to support security operations, including client, employee, and administrative services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Job role (employee, client, administrator)
  • Company/organization details
b. Usage & Device Information
  • IP address
  • Device type and operating system
  • App usage activity and logs
c. Location Data
  • Real-time or approximate location (for employee tracking and reporting purposes)
d. Uploaded Content
  • Reports (daily activity, incident, maintenance, etc.)
  • Photos, attachments, and documents submitted through the app

2. How We Use Your Information

We use collected information to:

  • Provide and manage our services
  • Enable reporting features (incident reports, activity logs, etc.)
  • Facilitate communication between clients, employees, and administrators
  • Improve system performance and user experience
  • Ensure safety, compliance, and operational monitoring
  • Send notifications related to system activities

3. Sharing of Information

We do not sell your personal data. We may share information:

  • With authorized users within your organization
  • With service providers assisting in hosting, analytics, and system operations
  • When required by law or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing

7. Third-Party Services

Our platform may integrate with third-party tools (e.g., hosting providers, analytics). We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

UPA Agency

Website: https://upaagency.com
Email: Info@upaagency.com